L’ŒIL DE TOKYO is concerned about the privacy of its customers and more particularly their personal data.
L’ŒIL DE TOKYO collects and uses personal data as it may be necessary or useful for the use of its services, the delivery of its products, the use of its website or its application used in stores.
L’ŒIL DE TOKYO hopes this policy will help you understand our commitments to protect your confidentiality and privacy.
The person responsible for processing your personal data is the simplified joint stock company L’ŒIL DE TOKYO (889 110 425 RCS Paris). You can access your data at any time, rectify them, request their deletion, oppose processing for legitimate reasons due to your particular situation by contacting our data protection officer ("DPD") by email, Mr. Maxence Tarnaud (email@example.com), or by post to the address of the publisher's head office mentioned at the top of these general conditions.
Continuing to use the loeildetokyo.fr website and the IOS application on tablets available in L’ŒIL DE TOKYO stores after May 25, 2018 constitutes acceptance of this personal data protection policy.
Please read this charter carefully.
If you registered before May 25, 2018, the Update Terms also apply to your account.
A) Your rights
We are committed to respecting the confidentiality of your personal data and to guaranteeing the exercise of your rights. You can exercise your rights at no cost by sending us an email at firstname.lastname@example.org, or by mail, indicating the reason for your request and the right you want to exercise. If we consider it necessary to be able to identify you, we may ask you for a copy of your identification document. Regardless of the purpose or legal basis under which we will process your data, you have a particular right to:
(i) Right of access: the right to be informed and to request access to personal data processed by L’ŒIL DE TOKYO;
(ii) Right of rectification: the right to ask L’ŒIL DE TOKYO to modify or update your personal data when it is inaccurate or incomplete;
(iii) Right to erasure: the right to ask L’ŒIL DE TOKYO to permanently delete your personal data to the extent that it is no longer necessary for the purpose for which we may have needed to process it;
(iv) Right to restriction: the right to ask L’ŒIL DE TOKYO to temporarily or permanently stop processing all or part of your personal data;
(v) Right of refusal: the right to refuse at any time the processing of your personal data for personal reasons or for marketing purposes;
(vi) Right to data portability: the right to ask L’ŒIL DE TOKYO for a copy of your personal data in electronic format and the right to transmit this personal data by a third party service;
(vii) Right not to be subject to automated decision-making: the right not to be subject to a decision based solely on automated decision-making, including profiling, in the or the decision would have a legal effect on you or produce a similar significant effect.
Lastly, we inform you of your right to submit a complaint to the corresponding supervisory authority in matters of data protection, in particular: The National Commission for Computing and Liberties - CNIL (https: // www. cnil.fr/fr/plaintes/internet) The authority of the country where the country's retail company is located (http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en. htm)
B) What information is collected?
As part of your registration and your use of the services offered by L’ŒIL DE TOKYO, we collect information in order to provide you with the best possible experience. Personal data is collected directly from you when you use our website.
L’ŒIL DE TOKYO collects the following categories of data:
(i) Identification data: postal address, e-mail, gender, telephone number, date of birth, last name, first name, optical prescription etc. ;
(ii) Billing and / or payment data: bank details, means of payment, historical details of your transactions, etc.
(iii) Usage data: services subscribed, products used, means of connection, etc. ;
(iv) Customer relationship monitoring data: requests for assistance, after-sales service, subscription to our newsletters; correspondence with the customer etc. ;
(v) Data from participating in contests and surveys, applying for a job, or participating in other activities that we promote that may require information about you.
When we ask you to enter your personal data to allow your access to one of the features or services of our website, remember that some boxes will be marked as mandatory, since these are data which we need to provide the service in question or to provide you with access to this functionality. Thus, if you decide not to provide us with this data, it is possible that your registration as a user cannot be completed successfully or that you will not be able to take advantage of these services or functionalities.
C) How are these data collected?
Information is collected automatically when you use the loeildetokyo.fr website or when you are in-store, via our application created especially for use on our in-store tablets.
L’ŒIL DE TOKYO collects the following categories of data:
(i) Registration data: when you register, we may collect the data mentioned above in point B);
(ii) Geolocation data: When you use the loeildetokyo.fr website, we may collect information about your approximate or precise location, as determined by data such as your IP address or the GPS of your mobile device, in order to to offer you a better user experience (eg: find the store closest to your geolocated location);
(iii) Cookies and similar technologies: when you use the loeildetokyo.fr website, in order to allow optimal navigation for all Internet users, we automatically collect connection and device data, even if you have not created of Account THE EYE OF TOKYO. The publisher may proceed to the installation of a cookie on the user's computer workstation. This cookie is used to store information relating to navigation on the site (date, pages, times), as well as any data entered by Internet users during their visit (searches, login, e-mail, password) . These cookies are intended to be stored on the Internet user's computer workstation for a variable period of up to two (2) years, and can be read and used by the publisher during a subsequent visit by the Internet user on this site. The user has the option of blocking, modifying the retention period, deleting this cookie via the interface of his browser (generally: tools or options / privacy or confidentiality). In such a case, navigation on this site will not be optimized. If the systematic deactivation of cookies on the Internet user's browser prevents him from using certain services or features provided by the publisher, this malfunction can in no way constitute damage to the Internet user who cannot claim any compensation. thereby.
D) How are these data used?
L’ŒIL DE TOKYO works for minimal data collection and limited use.
L'ŒIL DE TOKYO uses, stores and processes the aforementioned data in order to manage your registration as a user of our website / client, to implement the application and execution of the purchase or service contract, use of our customer service, for marketing actions (promotional actions and newsletter in particular) and to improve our customer interfaces in order to:
Feed, improve and develop the operation and performance of our services and products;
Diagnose problems and identify security risks, errors or needed service improvements;
Detect and prevent fraud and abuse of our Services and systems;
Collecting aggregate statistics on the use of our services and products;
Create and maintain a more secure environment of trust;
Understand and analyze how you use our services and which products and services are most relevant to you;
E) How is this data shared?
For the purposes of management and performance of the services provided by L'ŒIL DE TOKYO, the data processed, which you have requested or authorized, may be transferred to subcontractors, partners and trusted third parties (logistics companies, financial, transport and glass establishments).
In principle, your data is kept in France and remains with L’ŒIL DE TOKYO and its host OVH. None of the Data processed and collected by L’ŒIL DE TOKYO is transferred to a third country outside the European Union or to a country that does not have a level of protection considered by the European Commission to be adequate.
On request, it can also be transferred to persons and authorities whose right of access to personal data is recognized by law, regulations or provisions emanating from authorities empowered by law.
F) How is this data stored, secured and deleted?
L’ŒIL DE TOKYO takes the necessary actions to protect the data it processes.
The data are processed electronically and / or manually and in any case, so that their security, protection and confidentiality are ensured with regard to their level of sensitivity, via administrative, technical and physical measures to prevent the loss, theft, unauthorized use, disclosure or modification. They are in particular suitably safeguarded and protected with restricted access during the time of which the responsibility could be engaged following the treatment, in execution of the regulations in force at each moment.
THE EYE OF TOKYO retains your data only as long as necessary to provide you with optimal and essential business services and products, such as making data-driven business decisions regarding new features, products and offers, compliance with our legal obligations and dispute resolution. Thus, the data relating to the implementation, application and execution of the purchase contract, the time necessary to manage the purchase including any possible returns, guarantees, complaints or claims associated with the purchase of the product. in particular (iii) to marketing actions, until you unsubscribe or cancel your subscription to the newsletter. In some cases, we will only process the data until you decide, as in the case of payment (card) data that you have asked us to keep for possible future purchases.
At your request, L’ŒIL DE TOKYO will delete and anonymize your data so that it can no longer be identified, unless the law authorizes or obliges us to keep certain personal data, in particular in the following cases:
(i) An unpaid debt, a complaint, an unresolved dispute: data will be kept until the problem is resolved;
(ii) Legal, fiscal, audit and accounting obligations: data will be kept for the period required by applicable law;
(iii) Legitimate business interests: fraud or security of our Customers.
If this policy is modified, L’ŒIL DE TOKYO will inform you by means of an appropriate notification.